Support Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Answer Warranty

  • Each ticket you submit to our tech help Department will be answered in less than 60 minutes. All common problems shall be addressed right away. Yet, if the assistance inquiry you have sent needs some help from a qualified technician, we are going to send the ticket to him and will notify you about the postponement.

  • Top quality support service
  • Expert Tech Help And Support Service

  • We are on–line for you 7 days a week to offer useful information and technical support and also to assist you with any trouble that you could possibly encounter whilst controlling your virtual server. We will support all pre–installed software, plus your OS, server admin panel (with respect to the VPS type) and the Website Control Panel designed solely by our company.

  • Intuitive help center
  • An Intuitive Help Section

  • An extensive and routinely updated knowledge base is included in our in–house built Website Control Panel. It offers you quick tips about how to conduct all of the general website control jobs. The Help area includes extensive how to content articles and step–by–step video tutorials. You can reach the Help section by clicking the Help or Video buttons in the upper right side of each Control Panel section.