Help and support Channels

  • Video Tutorials
  • Video Training

  • Learn effortlessly the way to revise a file or transfer a database from our collection of how–to video training.

  • F.A.Q.
  • A F.A.Q. Section

  • Our Help Center comprises of a long listing of Frequently Answered Questions that go over all the sections of our Website Control Panel.

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  • Ticketing System
  • A Ticketing System

  • You could get in touch with us whenever you like through the ticketing platform with any question that you have in regards to our services.

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Types of Assistance

  • Shared Hosting Support
  • Cloud Hosting Help and Support

  • If you need assistance maintaining your cloud hosting plans account, or need more resources for your sites, just let us know and we’ll give you the best response.

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  • VPS Hosting Support
  • VPS Servers Support

  • In case you encounter difficulties running your SolusVM administration interface, or with any of the web apps your VPS arrives pre–installed with, just notify us.

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  • Dedicated Hosting Support
  • Dedicated Servers Help & Support

  • We’ll be at your service around the clock to give you some help with any given server maintenance process or to help you switch the existing setup of your dedicated server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We have a staff of experienced techs prepared to help you with anything at all related to your semi-dedicated server. They are on hand 24/7 throughout the year.
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